Email Tracing in Cpanel

Email Tracing in Cpanel


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Email Trace


The Delivery Report table

By default, the system sorts your query's results into the following columns:


Column
Description
EventAn icon that indicates the message's delivery status:
  •  — The message was delivered successfully.
  •  — The message's status is unknown, or delivery is in progress.
  •  — The message was deferred.
  •  — The message encountered a delivery error.
  •  — The message was rejected at SMTP time. Typically, this occurs because the sender's server does not have a secure configuration or appears on a Real-time Blackhole List (RBL).
  •  — The mail server accepted the message but did not deliver it to the recipient's inbox. This typically occurs because spam software filtered the message.
UserThe cPanel user who owns the email account that sent the message.
SenderThe email address on your system that sent the message.
Sent TimeThe date and time when the user sent the message.
Spam ScoreA score that is based on the number of spam-related traits within the message.
RecipientThe email address to whom the user sent the message.
IDThe unique identifier of the outgoing email message.
ResultThis column contains a short message about the delivery.
ActionsClick the  icon to view and print information about the selected message. This information includes the message's sender, recipient, username, and more.