Set Up Outlook 2013 for IMAP or POP Access to Your E-Mail Account

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can connect Microsoft Outlook 2013 to your e-mail account using POP3 or IMAP4.

This information in this topic is preliminary and subject to change.

If you're using Outlook 2013 , we recommend that you connect to your e-mail account with an Exchange account instead of through POP3 or IMAP4. Using an Exchange account lets you use calendaring and other collaboration features that you can't get if you connect through IMAP4 or POP3. For information about how to connect Outlook 2013 using an Exchange account, see Set Up E-Mail in Outlook 2013.

How do I set up Outlook 2013 for POP3 or IMAP4 access to my e-mail account?

  1. Open Outlook 2013. If the Outlook 2013 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an e-mail account.

    If the Outlook 2013 Startup wizard doesn't appear, on the Outlook 2013 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

  2. Click Manually configure server settings or additional server types, and then click Next.

  3. In the Choose Service page of the wizard, select POP or IMAP, and then click Next.

  4. Provide the following information on the POP or IMAP Account Settings page.

    Under User Information:

    1. In the Your Name box, enter the name you want users to see when you send e-mail from this account.

    2. In the Email Address box, enter your e-mail address.

    Under Server Information:

    1. Under Account Type, select IMAP or POP3. We recommend using IMAP because it supports more features.

    2. In the Incoming mail server box, enter the IMAP or POP server name. For information about how to find your incoming POP3 or IMAP4 server name, 

    3. In the Outgoing mail server (SMTP) box, enter the SMTP server name. For information about how to find your outgoing SMTP server name, 

    Under Logon Information:

    1. In the User Name box, enter your full e-mail address.

    2. In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.

    3. If you are using IMAP, under Mail to keep offline, use the slider to specify how much email to want to store on your computer.

  5. At the lower-right side of the page, click More Settings, and then fill in the Internet E-Mail Settingsdialog box as follows:

    On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.

    On the Advanced tab:

    1. Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down box.

    2. Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK.

    3. If you're using POP3 and you want to keep a copy of your messages on the server, underDelivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.

  6. On the Add Account page, click Next. After Outlook 2013 tests your account, click Close to close theTest Account Settings dialog box.

  7. On the Congratulations page, click Finish.

  8. On the Account Settings page, click Close.

  9. If you're using IMAP4, a message may display asking you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook 2013 user interface to select which folders to synchronize between the server and your local computer, and then click OK.